MD of dealership phoned today and duly apologised.
Nice chap, leaving it in hands of his insurers.
Dealership group does 16,000-18,000 services per year.
I was the unlucky one.
But hasn't moved the situation forward.
A barrister pal says he'll fight the case for an adequate settlement to cover replacement car with the same safety options, hassle, missed holidays....etc. etc...
I'd just like to replace it with same or even newer/lower miles as a goodwill gesture.
Low mileage XC70s with the various safety options, D5, auto, FVSH are as rare as hen's teeth.
|