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Originally Posted by Clan
No that's simply not true , Volvo lay on rigorous mandatory technical training programs to the highest diploma levels for every Technician up at their ultra modern new training centre in Daventry which go on every year through their career , this nothing new its been going on for the last 50 years , volvo lead the way in training in this country ..they have been called technicians for over 20 years now rather than mechanics , There are 4 grade levels a Volvo Technician has to work through over the years as he progresses .. and only one with the relevant qualifications is allowed to work on a particular job of his skill level , its all documented and recorded in the volvo computer systems and independently audited twice a year ..
People have no idea what it is like behind the scenes in a modern "garage" these days .
Some people are born technicians , the ones that have to rely on the training are not the ones that make it to the top levels sadly .. There is now a shortage of these people wanting to do this kind of work .
Regarding fitters yes , but they have to use their brains to know what to fit and how to fit it which is not easy these days .
The reason they don't repair things anymore is that if that repair causes another failure in the years warranty or even 18 months later its going to cost the company money and the owner grief , hence changing a starter motor for example rather than fit brushes at half the cost ...
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They absolutely do not that is BS. Volvo head quarters may do a lot but realistically when you get to the dealers you are likly to get a fault code then they will change lots of parts till it’s fixed at £150 an hour.
Look at this very post, a half hour check (if that) followed by ‘new engine sir’