Cant trust anyone these days and very few know how to use these fangled tracking systems. if you visit all the garages offering a free tracking check you will always get differing figures. The likes of formula one etc are cowboys who need to stick to just oil changes.
As elsewhere the tyres need changing in pairs and ideally same brand. I see you got yours sorted now as a botched tracking issue. But worn suspension/steering/some brands of tyres etc can all influence driving on slightly warped roads.
Dont be afraid to sue these cowboys in small claims court too if it results in damage to tyres etc
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