I find that to get warm air blowing out of the 'B' post vents for the rear passengers, I have to change the climate control from auto to face level. As soon as I put it back to auto, the rear vents stop blowing hot air, even though the front vents continue hot!
Mentioned this at the dealer, who said that this is normal. I think its strange, but it has not actually caused a real problem to date, so have not persued it. Perhaps the dealer is right and this is normal!
Re the continuous cold air in the passenger footwell, this sounds as though either a blanking plate / grommet, or of course one of the heater air ducts / pipes is dislodged / missing.
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