mu71rd,
I don't know why you would want to see my letters, as I'm sure anyone could write a simple letter to Volvo complaining about the loss of the AWD function, and perhaps the cost they have incurred to fix it.
However, here are the two letters I sent originally - one to Sweden and the other to Volvo UK.
I haven't attached any files before so I don't know if it will work, but I'll try now.
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