Quote:
Originally Posted by civilservant
Finally got a response from Volvo UK. They say they are not aware of this issue! I mentioned they must have received a few emails following this thread so how could they possibly not be aware?
A very unhelpful response which suggested I take the car back to the dealers for them to take a look - despite me writing that I have already done this and the dealer's have said there is nothing more they can do despite admitting the headlights are a little on the weak side!
Have sent another email to Volvo UK but suspect no further response will be forthcoming  |
What an ignorant response. How stupid do they think we all are? The first thing to do when you have a problem is hold your hands up and admit it. That takes most of the sting out of a situation. By putting your fingers in your ears and then running around pretending not to hear is a surefire way to annoy and irritate.
If Volvo do check these forums then READ THIS - NOT GOOD ENOUGH!