Volvo Owners Club Forum - View Single Post - Beware 2010MY XC60 Owners Manual IMPORTANT Error

Chris Wickers · Sep 25th, 2009, 16:32

I have just been emailed this response from Volvo Cars and they have asked me to put it on the forum:

Volvo Owners Club Towing Statement
25th September 2009

As a result of the recent confusion on this forum, we welcome the opportunity to clarify the XC60 towball weights.

We confirm that the maximum towball weights for the XC60 are as follows:

MY10
T6 AWD Geartronic – 90 KG
2.4D FWD DRIVe Manual – 75 KG
2.4D FWD Geartronic – 90 KG
D5 AWD Manual – 90 KG
D5 AWD Geartronic – 90KG

MY09
T6 AWD Geartronic – 90 KG
2.4D AWD Manual – 75 KG
2.4D AWD Geartronic – 90 KG
D5 AWD Manual – 75 KG
D5 AWD Geartronic – 90KG

We trust that as the pricelist error highlighted in this post quoted a figure under the maximum permissible weight, none of our XC60 drivers would be towing illegally based on this information.

We are very sorry if any of the forum members did not receive the standard of service expected from our Customer Relations team and we apologise for any confusion caused. We will, of course, be updating all of our literature accordingly over the coming weeks.

We note that Dazzlev70r has a different issue unrelated to the XC60 towing figures. From the information supplied on this forum, we believe we are already in contact with this customer and will do our utmost to assist with his concerns.

If you have any remaining queries regarding towing weights, please contact our Customer Relations Team on 0845 7564636.

Volvo Customer Relations

Kind regards

Chris Wickers

Sep 25th, 2009, 16:32	#38
Chris Wickers Director Last Online: Jun 7th, 2024 19:49 Join Date: Nov 2002 Location: Chelmsford	Response from Volvo Cars I have just been emailed this response from Volvo Cars and they have asked me to put it on the forum: Volvo Owners Club Towing Statement 25th September 2009 As a result of the recent confusion on this forum, we welcome the opportunity to clarify the XC60 towball weights. We confirm that the maximum towball weights for the XC60 are as follows: MY10 T6 AWD Geartronic – 90 KG 2.4D FWD DRIVe Manual – 75 KG 2.4D FWD Geartronic – 90 KG D5 AWD Manual – 90 KG D5 AWD Geartronic – 90KG MY09 T6 AWD Geartronic – 90 KG 2.4D AWD Manual – 75 KG 2.4D AWD Geartronic – 90 KG D5 AWD Manual – 75 KG D5 AWD Geartronic – 90KG We trust that as the pricelist error highlighted in this post quoted a figure under the maximum permissible weight, none of our XC60 drivers would be towing illegally based on this information. We are very sorry if any of the forum members did not receive the standard of service expected from our Customer Relations team and we apologise for any confusion caused. We will, of course, be updating all of our literature accordingly over the coming weeks. We note that Dazzlev70r has a different issue unrelated to the XC60 towing figures. From the information supplied on this forum, we believe we are already in contact with this customer and will do our utmost to assist with his concerns. If you have any remaining queries regarding towing weights, please contact our Customer Relations Team on 0845 7564636. Volvo Customer Relations Kind regards Chris Wickers Last edited by Chris Wickers; Sep 25th, 2009 at 17:33.