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Old Nov 22nd, 2023, 12:11   #4
Stan79
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Last Online: Nov 22nd, 2023 12:11
Join Date: Nov 2023
Location: Shrewsbury
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Quote:
Originally Posted by volvosam View Post
I can't quite believe that you are even remotely considering keeping the car.
I would be running a mile.
It sounds like you bought it under distance selling rules so you have 14 days to return for a refund - you don't even have to justify why you have changed your mind, although in this case it would be fairly easy.....

Hmm, I don't disagree. They've taken it back and seem to be invested in 'making things right,' but both the service manager and the general manager told me that they needed to 'wait until the engine cooled down,' following its return. I asked whether they meant it had overheated? They were both quick to say no. There was an external temperature sensor replaced in its Selekt inspection last month that has since failed again. They want me to take the car back, then arrange 'additional goodwill.' Personally, I don't want the car near to the county's borders before they've at least doubled the warranty length, and had it inspected by an independent Volvo specialist.

Problem is the spec - B&W, air suspension, the works. They don't seem to come up very often. But I'll let that go if I have to. I'm just so surprised that it came to me in this state, and despite their assurances that it was fine to drive back, I don't believe a single word of it. I will raise the point that they don't want me to reject the car and have an additional keeper on its record, one who lasted about two weeks
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