Volvo Owners Club Forum - View Single Post - Wi-FI - connection problems

ma42 · Jun 5th, 2023, 13:13

My Volvo V60 (MY23) will not connect to my home broadband modem router via Wi-Fi. I've tried both a BT smart hub 2 and a FritzBox 3490.

Most modern broadband routers Wi-FI default to none SSID (service set identifier) differentiation between 2.4GHz & 5GHz (some give the option to choose to differentiate)

i.e. both 2.4GHz & 5GHz have the same SSID (unique username of Wi-Fi network) and the device trying to connect will choose the appropriate frequency.

The Volvo modem cannot seem to select the correct frequency (2.4GHz) to make a connection and will not see undifferentiated SSID broadband routers. I connected an old modem (FritzBox 7170) that only has a 2.4GHz Wi-Fi connection and my V60 connected without problem.

If both 2.4 & 5GHz are using the same SSID then try assigning unique SSIDs to each frequency. If it works then please post name & model of modem and any other setup changes to get your Volvo connecting to the home wi-fi network.

Jun 5th, 2023, 13:13	#1
ma42 Junior Member Last Online: Yesterday 12:17 Join Date: Sep 2022 Location: Halifax	Wi-FI - connection problems - a solution My Volvo V60 (MY23) will not connect to my home broadband modem router via Wi-Fi. I've tried both a BT smart hub 2 and a FritzBox 3490. Most modern broadband routers Wi-FI default to none SSID (service set identifier) differentiation between 2.4GHz & 5GHz (some give the option to choose to differentiate) i.e. both 2.4GHz & 5GHz have the same SSID (unique username of Wi-Fi network) and the device trying to connect will choose the appropriate frequency. The Volvo modem cannot seem to select the correct frequency (2.4GHz) to make a connection and will not see undifferentiated SSID broadband routers. I connected an old modem (FritzBox 7170) that only has a 2.4GHz Wi-Fi connection and my V60 connected without problem. If both 2.4 & 5GHz are using the same SSID then try assigning unique SSIDs to each frequency. If it works then please post name & model of modem and any other setup changes to get your Volvo connecting to the home wi-fi network.