Quote:
Originally Posted by Zayynn12
Hi there fellas
I obviously don’t expect a reply to my question in this public forum so any private messages would be greatly Appreciated.
So I’ve recently just snapped up a Volvo V90 19 plate (My19) and after having the battery off and then reconnecting it I’ve got a “Volvo in call service required” error on the dash. Now Ive got Volvo assistance to come out but they couldn’t find any faults so then the dealer told me to bring it in to see if they can fix it on the spot.
turns out it was unplugged for too long and that completely depleted the backup battery. Now because I’ve taken off the battery they won’t cover it under warranty.
They’ve priced me up at £93 for the module and about 200 odd quid for labour + vat.
Does anyone know where this back up battery is located and if it’s possible to recharge them somehow- I don’t mind paying for a new battery but 200 odd for labour is a rip off.
I was actually quite surprised as the tech told me that the battery was disconnected 3 days ago and that the main battery has only ever been fully charged once so it got me wondering what else does the software show up :blink:
Got it on charge overnight but does anyone know where these modules are located
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If all you did was disconnect the battery and refitted it then insist its covered by warranty.. how long did you leave it disconnected for ?
you are supposed to charge the battery with it in the car and the negative charging clip MUST go to the chassis or engine block NOT the battery terminal , this is so the cars systems can monitor what is going on ..
Yes the cars system holds about 3 sheets of A4 details on all aspects of the battery and usage , it lists the types of journeys you do , miles and time taken etc .. + a lot more
On the previous models the On Call reserve battery was a special VERY long lasting battery ( 10 years + ) not the rechargeable type which have a limited life... This has never caused a problem however long the car battery was left off
To charge the battery overnight is nowhere near enough . as a worst case with the battery completely flat leave it on a 10 Amp + charger for 48 hours ... your battery is probably sulphated and this process greatly helps the battery to recover .
For interest, Volvo recommend the battery is charged every 2 weeks in these current conditions when the car isn't used very much ...
For £200 you might get 90 minutes of labour ...