Ok, so pleased to say that this is now sorted as it was driving me nuts!!.
The problem was that the data for Spotify usage in my phone setting was turned to OFF. I wasn't experiencing the issue away from home as all of my music is downloaded for offline use.
Not sure why this setting is as it was, it is a work phone and we have pretty much unlimited data, I must have done this when going thru everything to get this resolved.
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