Quote:
Originally Posted by sahabibi
The insurance company would pay if the windscreen breaks during the repair from an authorised volvo technicians and also the bonding is something which the insurance classifies as wear and tear. Update from the technician the windscreen broke due to the wire cutting through the glue and not because of stonechips in the screen. Need to speak to volvo uk again and claim their inability to do the repair which I am liable for. The laugh is uk office is currently closed at 1429 Wednesday afternoon and quoting their opening hours are 9-5 mo to Friday.
|
The wire is supposed to cut through the bonding it is like a piece of cheese wire with a handle at each end , they work it around the screen one handle inside , the other outside and it slices through the glue , it can't break the windscreen .