Quote:
Originally Posted by chrisoftheday
Agostino,
I have already had the clean and software upgrade Free of Charge BUT it has not cleared the problem and the unit needs to be replaced - the car is undrivable (the dealer's words!).
Volvo UK are sticking to their offer of a 20% contribution to the £600-£700 cost of replacing the unit which is in my mind NOT GOOD ENOUGH - especially if a British Judge in the recent successful Court case by Andrew Worthington has already said that the unit is 'not fit for purpose' (it should last for the life of the car).
I am currently awaiting a telephone response from Volvo UK whom I have told the offer is unacceptable. I assume I'll have to call them again and write in the last instance - the car needs the part replaced and everyday that goes by is a cost that I am determined will be paid for by Volvo UK when I finally take them to court on the same basis as the recent case - IF necessary!
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Hi Chrisoftheday.
The only way here is for all of us to get together and form an action group. What do you think.
Agostino