Volvo Owners Club Forum - View Single Post - General: 70:

Nov 13th, 2006, 14:12

Hi,I have a s60 2.0T 2002,65000 miles.
it has the etm problem,i called volvo customer services,they said take it to main dealer,I took it there this morning,they charged me £35.30 to tell me I needed a new ETM, a manifold clean and software update,total cost £930.00,,ouch,
called customer services again they offered to pay a good will gesture of 20%.
I am going to send them a letter including some extracts from the vexed volvo site and see if I can get them to pay more,even if I need to send them a writ.
lets hope and see

Nov 13th, 2006, 14:12	#29
maxheavy Guest Location:	ETM problems, Hi,I have a s60 2.0T 2002,65000 miles. it has the etm problem,i called volvo customer services,they said take it to main dealer,I took it there this morning,they charged me £35.30 to tell me I needed a new ETM, a manifold clean and software update,total cost £930.00,,ouch, called customer services again they offered to pay a good will gesture of 20%. I am going to send them a letter including some extracts from the vexed volvo site and see if I can get them to pay more,even if I need to send them a writ. lets hope and see