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Originally Posted by ebdl
My point is that this business encourages potential customers to contact them by e-mail and then doesn't reply. If they are unable to reply to e-mail, then it would save a lot of trouble if they didn't offer it as a means of contacting them in the first place.
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...and unfortunately this company is not the exception but the rule; at a guess I receive 1 reply to every 8-10 e-mail requests.
Regards, Nick H.