Manheim Inspection Services
 

Has anyone used this company before to remove off lease car?
Read reviews online and they do not seem that professional.
That is who Volvo have arranged to pick up my S60 in April

Take lots of photos of the car and each wheel before they take it away, let them see you doing this and they may take more care of it.

I have emailed them and told them I will not accept any damages once the car has been picked up.
Any damages must be recorded before it leaves my house

I must admit I kind of like owning my own car and avoiding this charade every few years. Lady at work has a new car on PCP every 3 years and is constantly in fear of a tiny scratch because of inspection time.

I think it's often more about the leasing company than the inspection company. I've used leasing for company cars on and off and years ago I had a BMW 5 series which the inspection company were very thorough and even though I'd vacc'ed it out and washed it, I got a bill from BMW finance for £800 including valeting at £200, a tiny scratch at £400 and a couple of other bits and bats. I argued my case and never paid it in the end after they backed down, but they were a nightmare to deal with.

Last year, I had an EQC returned to Mercedes finance, which the inspection company, being similarly thorough, noted that the first aid kit was missing (don't think it ever had one) and the passenger door handle was badly scratched, which, fair enough I was happy to pay for.

After a couple of days I received an estimate of £80 for the scratch and £60 for the first aid kit, but they never sent n invoice, nor asked for the money.

BMW tried to cream as much as they could from me for nothing, whereas Mercedes were happy to let legitimate costs slide.