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I got there ~1 hour after it happened and after getting her calmed down and a basic visual inspection of the car, followed her home where she phoned her insurers. By this time it's ~5pm on a thursday before a Good Friday Bank Holiday - her courtesy car is arriving when they pick up her car on Tuesday for repairs. Have to say i was impressed with the insurers getting things moving so quickly and it made me wonder if the fact she went with a well-known name (and possibly paid more) was a part of how things got moving so quickly as opposed to a cheap insurance that might have dithered and told her she's not covered for this or that silly little thing :thinking: |
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You pay your money and take your chance. |
I've followed the same pattern for the last four years with success:
1. Renewal letter comes through. Price is higher. 2. Punch my details into a price comparison site. Find the cheapest quote. 3. Call current insurer and ask them to match it. This has worked four years in a row. If they say no, then it's just a bit of extra admin for me to deal with by switching. Never hurts to ask and be brutally honest with them. I usually say something along the lines of "I've received my renewal and looked around. XYZ is £££ cheaper but I'd rather not switch. Can you match it?" They haven't said no yet. Even with the ~£30 'admin charge' for dealing with them over the phone, I'd rather be out £30 than go through the hassle of switching. Keep it simple ;-) |
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Axa mirrored my nine years’ No Claims Bonus and offered a much lower price than anywhere else I could find. I don’t know whether it’s too late for you to sort this, but if not, they might be worth talking to. |
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