TaffyJerseyBean |
May 26th, 2022 10:59 |
Your car is locked to a version of the model specification in place at the time of ordering. You can’t change that association and can only make alterations based on the linked specification. This allows the factory to manage component delivery based on their view of future component availability so they may plan months ahead and honour as many builds as possible.
There is nothing stopping you changing options on your car so long as they appear on the specification linked to your build order. This can be done right up to “order locking” by the factory which is typically 1-3 weeks before build.
If the 360 camera was made available as an option later on, this would have been within an updated version of the specification which unfortunately cannot be retrospectively linked to an older order. This is why your dealer is advising you that the order will need to be cancelled and replaced with a new one and you’ll go to the back of the queue.
The 360 camera being available as standard equipment on the Ultimate is irrelevant. At the time of your order Volvo wanted to fulfil as many Ultimate orders as they could with the components it felt would be available at the time of build, which is why they did not make the camera available as an option on the Plus. I would imagine Volvo now expect this to be less of an issue at the time current order specification cars are due to be built in 12 months’ time which is which is why they have since added the camera as an option on the Plus as part of an updated specification as well as offering as standard on the Ultimate.
This isn’t just a Volvo thing. All prestige brands are currently managing the situation this way so not sure its entirely fair to compare your experience with your previous dealings with BMW.
For example, when I was in the market for my recently acquired XC90 I couldn’t believe that Audi were not even offering a panoramic roof, 360 camera or enhanced sound system as options on their Q7 – a £60k+ car. To get these items I had to opt for the Vorsprung trim which started at £80k+. Since buying my car Audi now at least offer the 360 camera as an option again but you’d be lucky to get a new factory order this side of Christmas.
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