Volvo On Call App
 

Anybody having problems?

I installed the App 18 months ago on my Samsung mobile for V60.

It has always worked giving me car info and downloading destinations. For the last 7 days it has not updated car info and when I tried to download a destination it said it could not connect to the car.

I logged out of the App and tried to log back in but it will not open the app.

Are others experiencing this?

All seems fine on my iPhone app.

Sending routes to the car is still a PITA (route usually gets forgotten if the car gets the route before the navigation has booted up), but I think that's just normal.

I get all the trip stats as expected right afterwards.

Are you sure your VOC subscription hasn't expired?

Doesnt the subscription last for the 3 year warranty period as the car is only 18 months old?

Sorry, didn't know the car was new 18 months ago. VOC is free for the first 3 years, but will expire on change of owner.

You should be able to confirm your subscription status in the app

Car-> Car Details

At the bottom, you should find "Volvo On Call Subscription".

You're probably fine, but I normally try the easy things first.

This happened once last week to me, after unlocking car and locking it the VOC app worked ok.

My VOC app seems to log journeys and give car details fine. Sadly the remote start and remote unlock features don’t work, although strangely the remote locking does.

Try the latest voc app update, 4.12.2

Now i have this problem too. looks like i start to have this issue after locking my car through app. No idea how to fix it

4.14.2 is now available on android

Version 5 now available on iPhone. For the first time for months remote start and remote unlocking work for me.