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-   -   Nightmare with radio in our XC90 (https://www.volvoforums.org.uk/showthread.php?t=59718)

TildaH Oct 13th, 2008 15:01

Nightmare with radio in our XC90
 
Hi

I'd be grateful for any help/advice. We've a four year old XC90 and the radio has broken. It is the central control panel that appears to be the problem (I think it is called the ICM) and is going to cost around a grand to fix (AHHHH) if we go through the Volvo dealership in our area because they won't try and repair it but insist it has to be replaced with a new one. Does anyone know if I could try and get a reconditioned one or any other suggestions? It is such a large sum of money to pay...

Tilda

Clan Oct 13th, 2008 15:55

what exactly is wrong with the ICM ? ( thats the display panel and main control unit for the audio system) if the display is physicaly broken you might get a second hand one and just swap the display itself , but you must keep the main board which came with your car ..
Dealers cant repair things these days because if it fails again they will be liable for the whole cost of a new unit having repaired it . These things are not easily repairable anyway they are microcomputers these days .
why is it costing so much to fix , how much is the ICM Itself ? an hour of labour will fit a new one inc software

GSMGuy Oct 13th, 2008 19:16

I had the ICM replaced on mine last year (Premium Dolby System) after 2 failed misdiagnosed attempts at "wiring faults"

Symtoms were, It either wouldn't come on, or would come on and then go off, before deciding to please itself....

Cost was just over £1800, met by supplying dealer - Unit itself was approx £800, rest was labour "software" adnd VAT - Touching wood, all been fine since - BTW the ICM is the central part of the console, basically the switches, display and small control unit - It does not include the CD player, amps or tuner!

Mike

Ron_XC90 Oct 13th, 2008 22:05

Not sure if this one fits your car (and what's involved installing it), but there is one for sale on Ebay at the moment, search on XC90 and you'll find it

Clan Oct 13th, 2008 22:23

It wont be of any use to any car but the car it came off due to the security systems in place . However you MAY be able to use the display itself after removing it from inside it's ICM as the display isnt coded to the car of course , That's if the icm display is the problem ..

TildaH Oct 14th, 2008 09:53

Nightmare with radio continued..
 
Thanks for the responses. In reply to Clan, it is the central bit not the display as I understand it, but I'm now going to double check. I am coming to terms with the fact that there is no way round this as installing a system from another car will not work because of the Volvo security system. It is just such a blow, especially on top of all the other running costs. I am going off this car! It is just too expensive to run.

Tilda

Clan Oct 14th, 2008 18:55

the ICM IS the display and internals which go with it , it is the Infotaiment Control Module , if you can describe the sympoms and have the codes to hand it would be a help in working out whats happening or not as the case may be ..

xc90 radio problem Apr 11th, 2009 13:45

radio problem
 
hi all i have a 2004 xc90 and have radio problems the head unit will not turn on the parking sensors will not work i am having problem trying to sort out this problem can any one out there help is there any such loom adaptors to fit a after market system help would be great thanks Jimbo

Tiggerii Apr 11th, 2009 14:31

You might want to talk to these guys http://www.bba-reman.com/catalogue/D...edProduct=1233

Haven't used them personally but they have been mentioned before on the forum.

paddy dougan May 14th, 2009 20:18

I am coming to terms with the fact that there is no way round this as installing a system from another car will not work because of the Volvo security system. Tilda[/QUOTE]


Not entirely true,
ask your dealer to download software to eliminate the (audio) most security system.
You can then fit a second hand unit and they my need to download more software.
It CAN be done, and should not cost anywhere near the price of a new unit.
Cheers paddy

Clan May 14th, 2009 20:30

Agreed there is an application to download to remove the radio from the S80 / V70/ S60 but i dont think this will apply to the competely different and more advanced XC90 system .. if you have info, what is the SW part number?

GSMGuy May 15th, 2009 00:03

The prob you have, is BBA-Reman only fix probs with the display itself.

Not sure what they charge for an exchange unit, but the costs of having the software downloaded and installed at main stealer will prob double if they have to remove said software from the replacement unit first.

Also, there is the additional cost of getting the car there, as when the radio is removed, the security system activates and immobilises the car...

TBH, I'd just get one from Volvo, i know it costs more - BUT in the event of a fault, at least they will have to cover it, rather than use the get out clause that it's the (non Volvo supplied) ICM that is causung the prob - Volvo don't seem too good at good old fault finding, they charged £280 to repair "alledged" wiring faults, that they reckoned were causing the prob with our radio - Even though I had virtually stripped the car and tested every cable - AND stripped the ICM and resoldered every joint I could!

Thankfully they credited that against the ICM replacement - without "admission" of the fact they cocked it up!

Mike

paddy dougan May 15th, 2009 11:51

It CAN be done to an xc90
 
Quote:

Originally Posted by Clan (Post 505077)
Agreed there is an application to download to remove the radio from the S80 / V70/ S60 but i dont think this will apply to the competely different and more advanced XC90 system .. if you have info, what is the SW part number?

The reason I know is because I had it done on my xc90 last week,
software part nr: 8696093, cost 10.76 + labour.

I can let you know which dealer if you like, they were very helpful.
Paddy

Clan May 29th, 2009 18:33

Quote:

Originally Posted by paddy dougan (Post 505265)
The reason I know is because I had it done on my xc90 last week,
software part nr: 8696093, cost 10.76 + labour.

I can let you know which dealer if you like, they were very helpful.
Paddy

I can confirm that if you arent willing to let the dealer sort out a problem like this , get them to download this software and take the car away , there is a fair chance it will work again IF the radio comes on then goes off ... nothing to loose everything to gain ..

carlhunt Jul 15th, 2009 23:34

Quote:

Originally Posted by paddy dougan (Post 505265)
The reason I know is because I had it done on my xc90 last week,
software part nr: 8696093, cost 10.76 + labour.

I can let you know which dealer if you like, they were very helpful.
Paddy

Having made this change to the car's software what have you done by way of hardware?
I am interested in replacing my six cd unit with something that integrates sat nav etc.

Thanks

Nixhome Aug 12th, 2009 15:30

Hi Paddy

I have exactly the same problem as you had - Sat Nav, Radio and Parking Assistance intermittent and I am being advised that the only option is to replace the whole Stereo unit (£900 plus VAT and labour). I'm really keen to find alternative options for obvious reasons. If you could let me know your dealer's name I would be really grateful.

Many thanks

xavi.rs Sep 28th, 2009 11:53

Hi all,
I'm recently owner of a XC90 D5 used. Of course, i'm a ignorant about this car.

One question, my radio is not running the nightlight for the power,volume, CD,FM bottons but yes the other ones. It is normally. It's means that anything is failing?

Thank you very much in advance.
Regards. "Salutacions a tots"

Clan Sep 28th, 2009 19:44

there are about 10 or 12 bulbs behind to light up the panel , best to replace all of them whilst out ....

xavi.rs Sep 29th, 2009 10:08

Thank you Clan for your help. I'll do it. My problem now is how to dismount the control panel... In any case, i think I'll make it!!

"Moltes mercès" Thanks so much.

Road King Scot Nov 24th, 2009 22:34

Had a very similar, but weird problem with my 2005 XC90 today. Initially my key fob would not activate/deactivate the alarm while my car was in my drive. I managed to get it started with the key and drove to my local dealership where they checked everything out.

They could find no problem with car and key worked fine their. Their theory was that there was some kind of interference at my home. When I got home, the key fob would not work again so I tried turning off my home wireless router and suddenly key fob would work again.

Now a new problem has arisen. I've just been out in car and the radio won't turn on. You push the on button and it comes on briefly before turning off. Sometimes it just won't come on at all.

Does anyone know if;
1) This might be a fuse problem, and if it is, where the fuse is?
2) The two faults could be related.

I'm now going to sleep on the issue and see how the car is tomorrow. We've had a very wet day today, and I've seen other electrical faults on the car before during rain but I guess it's a longshot that could be the problem.

I hope what I have described is not similar to everyone else's very expensive problems.

Road King Scot Nov 25th, 2009 18:09

Radio update
 
Update on the radio problem:
On the way to work this morning the radio wouldn't turn on and then suddenly, half way through my trip, it suddenly turned on and was functioning ok.

When I got to work I turned off the ignition and removed my key and the radio stayed on. I kept pushing the off button and eventually there was a loud 'shhhh' noise and it turned off.

This evening the radio is completely dead and there is no display. Also the reversing sensors are no longer bleeping, despite their button indicating they are turned on.

Anyone got any new ideas on this one? Could it be a fuse, something shorting etc?

Clan Nov 25th, 2009 18:42

regarding these ICM problems , some people have been changing the whole panel with pushbuttons etc ( which includes the ICM ) which costs about £850 , the ACTUAL ICM called " Display" is £650 so saving £200 straight away ...

Road King Scot Nov 30th, 2009 20:20

Car was checked out by dealership today and, surprise suprise, they have diagnosed that the ICM needs replacing. They have quoted me £1200 to supply and fit the part. In addition they identified a leak on the 'angle gear' which they said needs fixing and the rear wheels need a 4 wheel alignment.

Total cost is £1800 for everything (inc ICM). Just what I need before christmas. Anyone got any cheaper options for these ICM problems? They appear to be quite common, so I wondered if there was anyone out there in the UK repairing them.

Clan Nov 30th, 2009 20:35

The ICM is £650 + VAT of course labour shouldnt be more than one hour so how do they justify £1200? Make sure they are selling you the ICM called " Display" in the parts list rather than the whole push button unit ( which includes the ICM ) which is £850 .
if the angle gear is leaking between the casing halves ask if there is a policy on your particular car where you may get a contribution . The leakage is small so you could top it up every service ...

Road King Scot Nov 30th, 2009 21:16

The parts they have quoted are;
M V30732643 N/STK Control Panel £806.00 each +VAT
M V08691181 N/STK ICM Reload £37.00 + VAT
D 36004 Software control module
download £22.05 +VAT
A 39350 ICM Replacing £62.65 +VAT

Net: £927.70
Vat: £139.16
Total: £1066.86


Does that sound like just the ICM or the dearer part inc buttons?

StevePritchard Dec 5th, 2009 12:26

Quote:

Originally Posted by xc90 radio problem (Post 490962)
hi all i have a 2004 xc90 and have radio problems the head unit will not turn on the parking sensors will not work i am having problem trying to sort out this problem can any one out there help is there any such loom adaptors to fit a after market system help would be great thanks Jimbo

I've got the exact same problem with my 2004 XC90 too. Radio is dead, and no park assist. The light on the park assist button functions fine, but there's no sound - presumably because the whole radio subsystem is dead.

It's going in on Wednesday for diagnosis - I'm fearing the worst...

Cheers,

Steve.

StevePritchard Dec 9th, 2009 15:34

Just had the news that it looks like my ICM is faulty. Full cost is around the £1100 mark, but that's for the full ICM assembly. The display is V30752237 at £645+VAT, but the dealer aren't "sure" that will fix the problem, whereas they know that the more expensive part will definitely fix it. The risk is going for the cheaper part, but it not fixing it, and I won't have any comeback on them.

Any thoughts?

Cheers,

Steve.

lordlichfield Dec 9th, 2009 16:34

If I was looking at £1100 to replace the radio then I would seriously consider aftermarket from a decent ICE specialist.

(I'm assuming that the ICM doesn't have any other electrical function other than park assist and stereo).

I wonder if it's possible to get a headunit with built in nav and a reversing camera for that kind of money.

Phil Longford Feb 23rd, 2010 20:29

xc90 with ICM fault
 
Having only just had splined connector and angle gear replaced last month, along with new front discs, car was returned to dealer as it was creaking badly. When car was due to be returned, it suffered failure of stereo, and then complete electrical failure. Service Manager said similar failure occurred a couple of weeks ago, as an XC90 was being returned to owner.
I know ICM failure is quite common, but could it be connected to the repair work having just been done, ie battery disconnection etc?
Car just under 6 years old, so may have some re-course to Sale of Goods Act.

alexlouislisa Mar 11th, 2010 12:24

xc90 infotainment control module
 
For anyone interested,
I was told by my volvo main dealer that the ICM was faulty and needed replacing at a cost of........£850>>>>>aaagh
Bought one from a salvage yard,fitted it and it works perfectly,no coding ,no software download,
Personally think that main dealers mislead people on purpose.
PS unit from salvage yard was £100
Hope this helps anyone
ICM unit can affect certain dash functions,in my case the dashboard itself suffered intermittent power loss,no speedo etc.
not suer how volvo justify £850 for a part that must cost them nowhere near this,and is easy to fit.

pdrvolvo Mar 11th, 2010 12:46

Quote:

Originally Posted by alexlouislisa (Post 631814)
For anyone interested,
I was told by my volvo main dealer that the ICM was faulty and needed replacing at a cost of........£850>>>>>aaagh
Bought one from a salvage yard,fitted it and it works perfectly,no coding ,no software download,
Personally think that main dealers mislead people on purpose.
PS unit from salvage yard was £100
Hope this helps anyone
ICM unit can affect certain dash functions,in my case the dashboard itself suffered intermittent power loss,no speedo etc.
not suer how volvo justify £850 for a part that must cost them nowhere near this,and is easy to fit.

well done that man.justice will always triumph over evil.lol.

peter.

Clan Mar 11th, 2010 17:19

The only problem is next time you have a software download , the foreign module wont be recognised and the whole car could shut down and costa fortune to wake up again .. so stay well away from any software work , that includes key programming ..

GSMGuy Mar 12th, 2010 01:47

Beat me to it there Clan....

Mike

Phil Longford Mar 12th, 2010 18:13

ICM failure
 
The car is back, and due to go back to the dealers to have a new ICM fitted when it arrives. The symptoms are really strange and not always the same. Generally, the controls on the dashboard do not work (apart from volume knob), but the ones on the steering wheel do work, and, when CD reaches the end, it will change to next CD. Park assist still works, but I do not think it is turning down the stereo like it used to. From time to time, the CD goes mental, and skips all over the place. As it does occasionally seem to function almost normally, I am reluctant to spend nearly a grand having it fixed! I have noted Clan's remarks about future software issues, so I'm reluctant to play around with the system, or change it for a non-standard unit, although you can get a lot of kit for £1,000!

stevieb_143 May 19th, 2010 14:22

Quote:

Originally Posted by paddy dougan (Post 505265)
The reason I know is because I had it done on my xc90 last week,
software part nr: 8696093, cost 10.76 + labour.

I can let you know which dealer if you like, they were very helpful.
Paddy

I know this is an old thread but Paddy do you know the dealer that you had this softwre applied to your volvo as my local dealer is refusing to apply this..

Thanks

steve

GSMGuy May 20th, 2010 01:50

Quote:

Originally Posted by stevieb_143 (Post 672827)
I know this is an old thread but Paddy do you know the dealer that you had this softwre applied to your volvo as my local dealer is refusing to apply this..

Thanks

steve

Sorry to burst your bubble, but I really think you are wasting your time and money with this - The units are designed NOT to be interchangeable, and thats why the dealers will not recode them - Just had a peek at my invoice for ICM replacement, and the software cost was £34 with labour to "reload" charged at £80, both plus VAT and in Nov 2007..

So I don't see where Paddy gets his figures from..

Incidentally, the cost of the replacement ICM fitted to my car in Nov 2007 was £779+ vat for the part alone, part no V30732644

Mike

stevieb_143 May 20th, 2010 16:00

Quote:

Originally Posted by GSMGuy (Post 673184)
Sorry to burst your bubble, but I really think you are wasting your time and money with this - The units are designed NOT to be interchangeable, and thats why the dealers will not recode them - Just had a peek at my invoice for ICM replacement, and the software cost was £34 with labour to "reload" charged at £80, both plus VAT and in Nov 2007..

So I don't see where Paddy gets his figures from..

Incidentally, the cost of the replacement ICM fitted to my car in Nov 2007 was £779+ vat for the part alone, part no V30732644

Mike

I just want the ICM removed from the car so i can install a normal radio.. So i can trade it in with a working stereo and no faults

To be honest i have had the car for 18 months and it has been the worst car i have owned for problems..

I had a 500 banger when i was 18 and that gave me no problems at all.. But spend Thousands on a car and so far it has cost £7000 in repairs. Thankfully the warranty covered it!

I can not wait to get shot of the car, and will never buy a volvo again!

nigelrushby Jun 13th, 2010 21:59

Music System & Parking Sensors not Working
 
Have read through all of the problems and advice offered for these problems.
If the only alternative is a new ICM unit would it be feasible/possible to install something to completely replace both the radio/cd player and the parking sensors at a cheaper cost.
To be honest I might just forget the reverse sensors if they are too much and just replace the radio/cd player.
Does anyone know if I can by-pass the ICM unit and operate a new music system using the same buttons/controls for the cd & radio.
Alternatively can anyone provide the name and number of a person/mechanic/dealer who I can speak to about resolving this issue.
There must be someone who won't charge me an arm and a leg just to diagnose the fault, let alone fix it.
If you have any information that can help me please contact me directly on nigelrushby@hotmail.com
regards
Nigel

Gue4 Jun 29th, 2010 13:04

XC90 stereo problems
 
I was driving around quite happily on Sunday listening to an AM radio station when the display on the stereo went haywire:

- instead of the actual station frequency it showed "88.0" irrespective of band or frequency selected
- on the FM band, "88.0" is shown for all frequencies; and instead of the RDS supplied station name I always get "á_TZ" and no radio text at all

The good news so far is:
- I can turn the stereo on and off as normal; and I do get radio reception
- the steering wheel controls still work
- the knobs and buttons on the unit all appear to work, including the setup menus, etc
- I can select presets on the radio and it will tune to the required station; and the preset number is shown at the top right of the display
- CD changer works and all the display items are as they should be when a CD is playing. So clearly the display itself is fine
- the rear park assist continues to function

I parked the car, turned off the engine and waited a minute; then restarted the car, hoping a reset might fix the problem, but no such luck. The problem persists.

The problem I'm seeing is quite minor compared to other examples reported on this thread and elsewhere. Frankly, if it stays as it is I could live with it - although it's annoying. But my questions are:

- Has anyone else seen these same symptoms
- Is this just the start of a degenerative ICM - will other problems start to occur [e.g. stereo not turning on/off, park assist fails, ...]
- Could removing and refitting the stereo fuse help reset the problem?
- does anyone know of a fix that doesn't involve my Volvo dealer relieving me of £1000 or so for a new ICM
- if the only solution is a new ICM, and given so many people are reporting this issue, will Volvo do anything to contribute towards the cost as a goodwill measure

For info, my car is a XC90 D5 SE, registered Mar 2006 [with the later engine] and has done about 65K miles.

Gixxer Rolle Jul 2nd, 2010 06:53

Here can you find used parts.

http://en.bildelsbasen.se/?link=sear...e=1&vc1=204&vc


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