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Cheers Clan! I guess that must be what they did as the fault seems to have been cleared. The receipt says "recharged battery through vida" though? I wonder if this should have been covered on the warrenty.
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It seems they have done it but should have said reset rather than recharge .. Yes should be a warranty issue its hardly your fault is it ..
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On Call sevice required
Can anyone help:
I have 'On call service required' come up as a message on my S40. My radio, Cd , Sat Nav , phone or park assist are not working. The radio and sat nav flash intermittently. I tried to reset the sat nav disc but now it refuses the disc sounding like it is constantly trying to eject. I took it to Volvo where they confirmed this and gave me the following report: Connected to Vida (diagnosis tool) to check for trouble codes. A number of codes were listed to the fault. The fuses were checked and all intact. A ring break test was carried out, this was ok. Checked MOST lock pulses between lock and not - suspect fault lies within ICM as this controls MOST lock. I now have to take it back to be left for approx 2 hours for £230 where they will investigate further and could poss charge £700 odd or more. This just doesn't seem right, my car is 4 years old and done 30,000 miles. I hardly use the phone or sat nav. They say they haven't seen the problem before as don't often see an S40 with the added phone, sat nav etc that I have. So will have to check several things and it could take a while. How can this be that they do not know the problem when paying this kind of money £120 an hour at a Volvo main garage? I know nothing about cars, can anyone advise. Thank you. |
I had the "On Call Service Required" message come up, everything seemed to be working fine,
so I pressed the "On Call" button and spoke to the guy at the other end. He said a new software update had been released and to go to the dealer to get it installed... Went to dealer, they said they would check the system - knew nothing about a new software update, but said they found a problem with the phone's hands free microphone - which they were able to fix ! It all seams to work fine ( still )! http://i34.photobucket.com/albums/d1...1/Coconut1.jpg |
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The receipt says, "phm fault". I understand this is the phone which then knocks out on-call etc. My car is 5 years old but Volvo covered 50% of the parts cost (phm unit only). Everything now works except the cd 6 changer which keeps trying (and failing) to eject the disks. Volvo felt my cd problem wasn't linked to the phm problem and therefore wouldn't contribute to the cost. As it is so expensive I have opted to wait and see in case I find another solution. One of the cds ejected yesterday so maybe.... I assume my dealer contacted Volvo for agreement on contributing to the costs. Perhaps your dealer could try this too. Good luck. It's still mega££££££ |
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My dealer removed the unit, sent it to Central Services, who then repaired the unit / replaced the mechanism and returned it to the dealer who refitted it for me. Result! All fine again for far fewer ££. |
On Call Service Required S80 2007
I've got this issue and been told by volvo that the control unit for the phone needs replacing at £1,000, any one got any suggestions please?
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On Call De-activated
Yet again "On Call De-activated" has raised its ugly head, so took it into the dealer who has diagnosed a faulty microphone, which makes a lot of sense from other posts and the fact that it no longer acted as a noise cancelling mike. New mike on order from Sweden, so I'll keep you informed of progress. The other quirk is that my car appears not to be registered with on call, I'm wondering if the supplying dealer gave me someone else's code and registration, the dealer has said they will make enquiries!
See also http://www.volvoforums.org.uk/showth...highlight=call |
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