XC60 delivery timescale (replacing my XC90)

[Lexman8]

Originally Posted by ijkgenesis

The car app is now showing a 3 year plan so before I contact the dealer (who i imagine will say contact volvo UK) thought Id check your recollection ?

I'm 99% certain that mine is 3 years. Can't remember exactly but there was some confusion over the length of the service plan as it was implied that it lasted up to 4 years but in fact the 4 year period related only to the finance options.

See you car is now a month away (phew), I found that clicking on the volvo order link gave an accurate countdown for the last few weeks

Strangely the online order system still shows 2 months to delivery so spoke to Volvo UK again who couldn't explain the discrepancy from the date I was given the week before but when he checked it again it was showing a week later than previously, so w/c 10 June. He did confirm that it's coming into Bristol but couldn't tell me the name of the ship (so that I could track it).

[ijkgenesis]

Dealer has said it should be 4 years to match the 4 0% year loan period.. he said allow a few weeks for Volvo to update the app...I expect a phone call in June will be required !

[Lexman8]

On 02 May I wrote:

Originally Posted by Lexman8

Spoke to Volvo UK today and found out that my car is due into the UK 26-30 May and with the dealer 1-6 June.

On 12 May I wrote:

Originally Posted by Lexman8

Strangely the online order system still shows 2 months to delivery so spoke to Volvo UK again who couldn't explain the discrepancy from the date I was given the week before but when he checked it again it was showing a week later than previously, so w/c 10 June.

On 15 May I received this in an email:

We’re as excited as you are to have your car ready for handover! Just look out for an email in the next few weeks with an attached payment request for your deposit.

I asked for clarification of the dates and today I received this in an email:

As per your request to receive an order update, I can confirm that there is no major progress as of yet, what I will do is provide you with a further update in the coming weeks when there is any further information on the order.

And the online order system is still showing 2 months, same as it has been since early April.

Wtf? Time for another phonecall...

EDIT:

"All of our agents are currently in training and unavailable to take your call."

Line disconnects.

[gogigboy]

I order mine in September and got it last Wednesday